About Shipping Methods


A NOTE ABOUT SHIPPING METHODS

Choosing any expedited shipping method will not guaranty that your order will ship the same day. If you choose Next Day shipping, that means that you will receive the order on the day after it is shipped. Some items may be custom made to order or be out of stock and have lead times of several days or more before they ship. Please note that we do not make any profit from shipping charges and offer expedited shipping methods as a convenience to our customers.


OTHER IMPORTANT POINTS ABOUT SHIPPING AND ORDER FULFILLMENT

Most orders placed before 2 PM (Eastern Standard Time) Mon - Fri, are processed and usually ship on the same day except for custom made or out of stock items. If your order is urgent, we suggest that you call us at 888-568-1230 before or immediately after placing your order. We may sometimes make exceptions to the 2 PM rule for very urgent orders.

It is not unusual for one box to arrive the day after the order, and the remainder of the order to arrive several days later. Reasons can include:

1) One box coming from the East Coast and one from the West Coast,
2) Stock items arriving before Custom made or backordered items, etc.


UPS SHIPPING METHODS GENERAL INFORMATION

All information below applies from the date that the items are shipped which is not necessarily the same day that the order was placed. The guide below if for general information only. Please check with UPS directly (1-800-PickUPS) for details about your specific area.

Ground: Generally, Ground shipping can take 1-6 * business days in transit. Since our goods may ship from various warehouses, please allow the maximum shipping time. Ground shipments are usually delivered at or before the end of the business day.

3 Day Select: (where available) Delivery by the third business day. 3 Day Select shipments are usually delivered at or before the end of the business day.

2 Day Air: (where available) Delivery by the 2nd business day. 2 Day Air shipments are usually delivered at or before the end of the business day.

2 Day AM: (where available) Delivery by the 2nd business day by 12:00 Noon for most businesses located in Metropolitan Areas.

Next Day Saver: (where available) Delivery by the ** Next Business day. Next Day Saver shipments are usually delivered by 3PM for most businesses located in Metropolitan Areas or by 4:30 PM for most businesses located in outlying areas. Residential deliveries are by 5 PM.

Next Day Air: (where available) Delivery by the ** Next Business day. Next Day Air shipments are usually delivered by 11AM for most businesses located in Metropolitan Areas or by 12:00 Noon for most businesses located in outlying areas. Cal UPS for Residential delivery times.

Next Day Air Early AM: (where available) Delivery by the ** Next Business day. Next Day Air Early AM shipments are usually delivered by 8AM for most businesses located in Metropolitan Areas or by either 9AM or 10AM for most businesses located in outlying areas. Cal UPS for Residential delivery times.

Next Day Air Saturday Delivery: Call 1-800-PICKUPS for delivery times in your area.


* Some Remote or outlying areas may take longer. Call 1-800-PICKUPS for more precise information.

** When goods are shipped on a Friday by Next Day Air or Next Day Saver they are delivered on Monday (except holidays) unless "Saturday Delivery" is chosen.

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