Fast Lead Times | Fast Shipping
Most of our products are shipped within the United States, but we can ship to anywhere globally. We offer various shipping options to meet your needs.
The most common reason for an order not shipping within 24 business hours is that a custom product was ordered, requiring manufacturing time. You'll receive an estimated ship date via email once it's scheduled with production, usually within 24 business hours. If you haven't ordered a custom product and your order hasn't shipped, it could be due to:
If none of the above applies, please reference your order number and contact us via email at [email protected] or call us at 888-568-1230.
Taxes are calculated based on your location. You can upload your tax-exempt form to your account, and once approved, we'll manually remove taxes from your quote and mark your account as tax-exempt. For more details, visit this page.How do you handle non-profits?
Non-profit organizations fall into our government buyers group tier and receive an 8% discount on orders. To assign your account to this group, email us at [email protected], referencing your account ID or email. Please include your organization’s name and any other forms indicating your non-profit status.
You can view all of the states that collect tax on this page. They are as follows:
Log into your account to check your order's status. You'll find your estimated ship date or tracking number. Alternatively, email us at [email protected] or call us at 888-568-1230, referencing your order number.
Log into your account to view your tracking number. Alternatively, email us at [email protected] or call us at 888-568-1230. If you provided a valid email address, your tracking number will be automatically emailed to you. Check your spam folder if you don't see it in your inbox.
Log into your account to view all previous orders. Alternatively, email us at [email protected] or call us at 888-568-1230, referencing your order number.
Log into your account to pay invoices. Alternatively, call us at 888-568-1230 or email us at [email protected]. For net 30 payments, follow the instructions provided on the invoice.
Email us at [email protected] or call us at 888-568-1230, referencing your order number, to initiate a return or exchange.
Email us at [email protected] or call us at 888-568-1230 with your order number, and we'll assist you promptly.
Yes, as long as they are not custom cables. Reference your order number and contact us at [email protected] or call us at 888-568-1230.