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Custom Order Information

What Happens After I Place my Custom Order?

LANshack has been proudly manufacturing custom copper and fiber optic assemblies in
the USA for over 25 years. It is with that industry experience and strict quality control
guidelines that set us apart as a premium supplier.

Here is what to expect when you work
with LANshack on a custom order

1

Coming soon

Check the product page for the current estimated arrival date.

You can enter in your zip code, and our system will give you an estimated date on when you will receive your order.

Production space and inventory levels vary minute by minute, so this system should be used as an estimating tool.

fiber assemblies zip code lookup
map of united states with placemarkers
2

Place
your order

When you place your order, a member of our team will process it and send it off to one of Production Departments in the USA.

3

Receive
notifications

  • The date in which your order will ship.
  • Where you order will be shipping from.
  • The shipping method chosen on your order.

This email is the most accurate method of when you expect to receive your order and will help you with preparing your install date. If anything changes, we will send out a second notification informing you.

If you have any issues with the ship date you receive, we are here to help!

Give us a call at 888-568-1230 or email [email protected] so we can discuss different shipment methods, or partials shipments if needed.

three days to receive notifications
fiber optic cable held in hand
4

Production
& testing

Once your order goes into production, it is manufactured by American workers to your exact specifications following strict quality control guidelines.

All custom products are individually tested and come with test results.

5

Track your
order

Once your order ships you will receive your tracking number and will be able to track your package until it is delivered.

order shipped successfully with tracking number

Don’t just take our word for it.
See what our customers are saying

OhmComm Inc.

We had a deadline for a custom order. LANSHACK made it happen!

Dave

My first experience using LANshack, but I am well pleased with the service. They notified me when the items shipped, and again when they were delivered. I have not installed the custom fiber run yet, but so far the service, pricing and comunication has been excellent. I will be doing busines with LANshack again soon.

Jason S

This was our third successfully completed order. There is great communication on the order and shipment status. The pulling eyes on our preterm fiber were done to perfection. Our conduit had water in it and after removal of the pulling eye and bag protection left the ends in pristine course edition. Will absolutely shop again.

Wills

High quality products, excellent communication and quick delivery. Customer for life.

Read all reviews on TrustPilot