March 23, 2020


    To Our Valued Customers,

     Our operations have not been impacted by the COVID-19 shutdowns and restrictions due to the Critical Infrastructure Industry Clause as defined by the Department of Homeland Security. While we are complying with all the rules and regulations set in place, we are still able to operate, and manufacture products with minimal delays.

     We have multiple custom production departments in the USA, and therefore can continue to manufacture, and ship products in a timely manner. We also have a vast supply chain and can work on sourcing certain products that may not be available to ship from impacted areas.

      When an order is received, we will work diligently to process that order, and if we are unable to ship/ fulfill that order due to shutdowns or stock issues, we will notify you the same day. We do not foresee any major impacts to fulfilling orders at this time, and the lead time for custom fiber and copper will be typically a 3-4 day lead time to build. We may be able to accomodate shorter lead times as well for urgent orders. 

     We are committed to offering the same level of service we always strive for, and will keep an open communication with our customers during this difficult time. We hope everyone stays safe, and thank you for your patience and understanding.

   
   Sincerely,

     Tom Damiano

     Operations Manager

     Atcom Services Inc/ LANshack.com

     888-568-1230

 

Please be advised that we do have the capabilities to manufacture custom fiber optic and ethernet rapid deployment products. We also offer a wide range of other assemblies and installation tools to assist you in emergency network installation. https://www.lanshack.com/Tactical-Rugged-and-Harsh-Environment-Network-Cabling-Equipment-C857.aspx